Article 6H6V6 Dropbox Spooks Users With New AI Features That Send Data to OpenAI When Used

Dropbox Spooks Users With New AI Features That Send Data to OpenAI When Used

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Freeman writes:

https://arstechnica.com/information-technology/2023/12/dropbox-spooks-users-by-sending-data-to-openai-for-ai-search-features/

On Wednesday, news quickly spread on social media about a new enabled-by-default Dropbox setting that shares Dropbox data with OpenAI for an experimental AI-powered search feature, but Dropbox says data is only shared if the feature is actively being used. Dropbox says that user data shared with third-party AI partners isn't used to train AI models and is deleted within 30 days.

Even with assurances of data privacy laid out by Dropbox on an AI privacy FAQ page, the discovery that the setting had been enabled by default upset some Dropbox users. The setting was first noticed by writer Winifred Burton, who shared information about the Third-party AI setting through Bluesky on Tuesday, and frequent AI critic Karla Ortiz shared more information about it on X.

[...] In a statement to Ars Technica, a Dropbox representative said, "The third-party AI toggle is only turned on to give all eligible customers the opportunity to view our new AI features and functionality, like Dropbox AI. It does not enable customers to use these features without notice. Any features that use third-party AI offer disclosure of third-party use, and link to settings that they can manage. Only after a customer sees the third-party AI transparency banner and chooses to proceed with asking a question about a file, will that file be sent to a third-party to generate answers. Our customers are still in control of when and how they use these features."

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