Framework’s software and firmware have been a mess, but it’s working on them

Framework puts a lot of effort into making its hardware easy to fix and upgrade and into making sure that hardware can stay useful down the line when it's been replaced by something newer. But supporting that kind of reuse and recycling works best when paired with long-term software and firmware support, and on that front, Framework has been falling short.

Framework will need to step up its game, especially if it wants to sell more laptops to businesses-a lucrative slice of the PC industry that Framework is actively courting. By this summer or fall, we'll have some idea of whether its efforts are succeeding.

Andrew Cunningham at Ars Technica

A very painful read, and I'm disappointed to learn that the software support from Framework has been so lacklustre - or non-existent, to be more accurate. Leaving severel security vulnerabilities in firmware unpatched is a disgrace, and puts users at risk, while promising but not delivering updates that will unlock faster Thunderbolt speeds is just shitty. They have to do better, especially since their pitch is all about repairability and longevity.

This article has made me more weary of spending any money on Framework - not that I have the money for a new laptop, because reasons - and I feel more people will feel this way after reading this.