Article 6MANR No more refunds after 100 hours: Steam closes Early Access playtime loophole

No more refunds after 100 hours: Steam closes Early Access playtime loophole

by
Kevin Purdy
from Ars Technica - All content on (#6MANR)
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"Early Access" was once a novel, quirky thing, giving a select set of Steam PC games a way to involve enthusiastic fans in pre-alpha-level play-testing and feedback. Now loads of games launch in various forms of Early Access, in a wide variety of readiness. It's been a boon for games like Baldur's Gate 3, which came a long way across years of Early Access.

Early Access, and the "Advanced Access" provided for complete games by major publishers for "Deluxe Editions" and the like, has also been a boon to freeloaders. Craven types could play a game for hours and hours, then demand a refund within the standard two hours of play, 14 days after the purchase window of the game's "official" release. Steam-maker Valve has noticed and, as of Tuesday night, updated its refund policy.

"Playtime acquired during the Advanced Access period will now count towards the Steam refund period," reads the update. In other words: Playtime is playtime now, so if you've played more than two hours of a game in any state, you don't get a refund. That closes at least one way that people could, with time-crunched effort, play and enjoy games for free in either Early or Advanced access.

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