Dirty diaper resold on Amazon ruined a family business, report says
by Ashley Belanger from Ars Technica - All content on (#6P7RA)
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A feces-encrusted swim diaper tanked a family business after Amazon re-sold it as new, Bloomberg reported, triggering a bad review that quickly turned a million-dollar mom-and-pop shop into a $600,000 pile of debt.
Paul and Rachelle Baron, owners of Beau & Belle Littles, told Bloomberg that Amazon is supposed to inspect returned items before reselling them. But the company failed to detect the poop stains before reselling a damaged item that triggered a one-star review in 2020 that the couple says doomed their business after more than 100 buyers flagged it as "helpful."
"The diaper arrived used and was covered in poop stains," the review said, urging readers to "see pics."