Jetstar faces class action lawsuit over allegedly failing to refund cancelled Covid-era flights

Lawyers allege the airline was obliged to refund payments to customers whose flights were cancelled during the pandemic, but failed to do so

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Jetstar Airways is facing a class action lawsuit over allegations it did not refund payments to customers whose flights were cancelled during the Covid pandemic, with lawyers claiming the airline was legally obliged to do so.

The legal action is headed by Echo Law, which served the claim on the Qantas-owned airline on Wednesday morning, the law firm said in a statement.

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