Royal Mail delivers less than 80% of first-class post on time

Pressure increases on managers at the company whose poor performance is already under investigation by Ofcom

Royal Mail delivered less than 80% of first-class post on time in recent months, increasing the pressure on managers at the company, which is already being investigated for poor service.

The company said 79.1% of first-class mail arrived within one working day in the three months to 30 June. It also delivered only 94.1% of second-class post on time.