UK bank fraud victims could face £100 excess on refund claims

Despite new rules, many lenders have decided to implement the optional exemption

Some victims of bank transfer scams will not get a penny back despite beefed-up rules designed to better protect consumers from fraudsters, because several big banks have introduced an excess on refund claims.

New rules requiring banks and other payment companies to reimburse fraud victims who have been tricked into sending money to scammers took effect last month, and included an optional 100 excess that firms can apply to a claim.