Chegg sues Google, explores sale after AI search summaries hit revenues
by Maxine Kelly, Financial Times from Ars Technica - All content on (#6VGTQ)
Chegg is suing Google parent Alphabet over claims the search engine's artificial intelligence summary tool has hit its revenues, leading the US-listed educational technology group to weigh up a sale of the business.
California-based Chegg, which provides study tools for students, filed the complaint on Monday claiming that Google AI Overviews, which presents users with summary answers to their queries, serves to keep users on Google's own site.
Chief executive Nathan Schultz said the search giant's AI search changes had unjustly retained traffic that has historically come to Chegg, impacting our acquisitions, revenue and employees."