ServiceNow's new AI agents will happily volunteer for your dullest tasks

Yokohama release also adds meta-observabiilty and takes a tilt at CRM

ServiceNow has for years used the example of employee onboarding to explain the power of its wares, pointing out that a lot of people around an organization are needed to get new hires on the payroll, registered with HR, equipped with a computer, and assigned appropriate permissions to access applications....