Nvidia NeMo Microservices to Embed AI Agents in Workflows
upstart writes:
Smarter agents, continuous updates, and the eternal struggle to prove ROI:
As Nvidia releases its NeMo microservices to embed AI agents into enterprise workflows, research has found that almost half of businesses are seeing only minor gains from their investments in AI.
NeMo microservices are a set of tools, some already available, which developers can use to build AI agents capable of integrating with existing applications and services to automate tasks, and manage the lifecycle of agents to keep them updated as necessary with the latest information.
"There are over a billion knowledge workers across many industries, geographies, and locations, and our view is that digital employees or AI agents will be able to help enterprises get more work done in this variety of domains and scenarios," said Joey Conway, Nvidia's senior director of generative AI software for enterprise.
[...] Nvidia envisions these microservices working in a circular pipeline, taking new data and user feedback, using this to improve the AI model, then redeploying it. Nvidia refers to this as a "data flywheel," although we can't help feeling that this misunderstands what an actual flywheel does.
[...] Examples where NeMo microservices are already being put to work include Amdocs, which is laboring on three types of agents for its telecoms operator customers, Nvidia said.
These comprise a billing agent, a sales agent, and a network agent. The billing agent focuses on query resolution, while the sales agent works on personalized offers and customer engagement as part of deal closure. The network agent will analyze logs and network information across geographic regions and countries to proactively identify service issues.
[...] The research was commissioned by Storyblok, provider of CMS software for marketers and developers, which said that businesses need to look beyond surface-level implementations and integrate AI in a way that drives meaningful transformation.
It found the most popular use cases for AI among UK business leaders are website content creation, customer service, marketing analysis, translation services, and marketing content creation.
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