AOL announces September shutdown for dial-up Internet access
After decades of connecting Americans to its online service and the Internet through telephone lines, AOL recently announced it is finally shutting down its dial-up modem service on September 30, 2025. The announcement marks the end of a technology that served as the primary gateway to the World Wide Web for millions of users throughout the 1990s and early 2000s.
AOL confirmed the shutdown date in a help message to customers: "AOL routinely evaluates its products and services and has decided to discontinue Dial-up Internet. This service will no longer be available in AOL plans."
Along with the dial-up service, AOL announced it will retire its AOL Dialer software and AOL Shield browser on the same date. The dialer software managed the connection process between computers and AOL's network, while Shield was a web browser optimized for slower connections and older operating systems.