Article 79HJE Telstra apologises after customers mystified by phantom missed call notifications

Telstra apologises after customers mystified by phantom missed call notifications

by
Nick Visser
from World news | The Guardian on (#79HJE)

Telco blames its MessageBank service and apologises for customer confusion

Thousands of Telstra users have reported phantom missed-call notifications on their mobile devices with some messages arriving days after the actual phone calls.

The company acknowledged an issue with its MessageBank service on Wednesday but said the issue had been fixed. Telstra was investigating the cause, which was linked to a technical issue.

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