There's an epidemic of idiots who can't find power switches

Sysadmin's choice - help a sales drone plug in a PC, or make sure SQL server upgrades properly?

On-Call If it's nearly Christmas and there's not much news about, it must be time for some extra inbox-clearing On-Call columns, in which we share tales of the things readers are asked to do at unpleasant times and/or out-of-the-way places."