Airlines using wearables to get more personal

in hardware on 2014-03-20 09:24 (#3GH)

Don't be surprised if the next flight attendant that serves you seems to know more about you than you'd expected. Airlines seem to be strongly interested in the possibilities offered by new wearable technology, and at least two - Qantas and Virgin Atlantic - are giving wearable tech a try in order to provide more personalized service to their customers.

Looks like you shouldn't be surprised if the person to whom you hand your boarding pass is wearing Google Glass, now.

Re: better service versus privacy (Score: 2, Interesting)

by nightsky30@pipedot.org on 2014-03-21 12:24 (#R0)

I think what has been mentioned regarding databases and lack of control is indeed scary. But even scarier in my opinion is when the flight attendant greets you by your name or possibly leaks other information into the surrounding public ear through "corporate, forced, discussion" with you as she hands you that in flight drink. I don't want random people on a plane knowing anything about me. It's not their business, or the business of the airline. By forcing more intimacy between flight crew and customer, they are leaking personal information to potential identity theft.