Accenture wins $102M contract to implement Australian Child Support system in SAP
Accenture, a firm well known for its spectacular failures has won the AU$102m contract to replace the ageing Child Support system with a SAP system for the Australian Department of Human Services Child Support programme . Accenture will have five years to complete this herculean task. CUBA, the current CSA system for processing child support payments, dispenses $3.2 billion in payments in more than 1 billion transactions annually for 1.2 million children and 1.5 million parents per year.
Is this the deal of a lifetime or an impending disaster? And is SAP the right system to build? What would you use to support a transactional system of this magnitude?
Is this the deal of a lifetime or an impending disaster? And is SAP the right system to build? What would you use to support a transactional system of this magnitude?
History will repeat itself. From the linked article, here is what happened last time Accenture engaged in a project to moved a COBOL system to SAP...
The question here is: If the Australian government is in such dire straits that it can not afford a pay rise for its public servants then why is it risking $100m with a company well known for failing this type of project?