The Register

Key trends and strategies for digital CX and customer self-service in 2021 and beyond Promo The lockdown has changed our relationship with technology forever. Over a third of customers increased their use of online banking in 2020, and the majority will continue to do so once “normal service” resumes. So, the need to provide a seamless experience to these digital customers is paramount.…

As FireEye reveals how suspicious second phone signed up for 2FA gave the game away Microsoft president Brad Smith said the software giant’s analysis of the SolarWinds hack suggests the code behind the crack was the work of a thousand or more developers.…

Compulsory arbitration code clears committee without amendments, but cracks show as one major local signs big Google deal Facebook CEO Mark Zuckerberg and Alphabet CEO Sundar Pichai have again spoken to Australian treasurer Josh Frydenberg about the nation’s plan to force the two tech giants into compulsory arbitration to pay local publishers for news content shared or indexed on their platforms. Frydenberg added he believed the two companies were close to doing deals to pay local publishers.…

Resets clock to avoid going into safe mode A signal from venerable space probe Voyager 2 reached Earth today, acknowledging that the spacecraft has received its first command since March 2020 and had reset internal clocks as instructed.…

AMD admirers get plenty to swoon over, Intel’s SGX also makes it unto the kernel, as did some head-scratching gaming kit Linus Torvalds has delivered version 5.11 of the Linux kernel to the faithful.…

One small step for man, one giant.... urgh...*clutches heart*... THUD Space is not for the faint of heart. Astronauts will eventually suffer cardiovascular damage if they stay in the void long enough unless we get better at mitigating the effects of radiation.…

CEOs say US needs to invest in home-fabbed tech President Joe Biden intends to sign an executive order to tackle the shortage of chips, as the semiconductor world's top brass urged the Democrat to fund efforts to build more fabrication plants in the United States.…

Subsidize public bus service and slow down production? No thanks, says Bezos Bunch Amazon on Friday sued New York Attorney General Letitia James to prevent her office from bringing legal action that would punish the behemoth computing biz for alleged worker health and safety violations.…

Server maker says latest article is 'a mishmash of disparate allegations' Following up on a disputed 2018 claim in its BusinessWeek publication that tiny spy chips were found on Supermicro server motherboards in 2015, Bloomberg on Friday doubled down by asserting that Supermicro's products were targeted by Chinese operatives for over a decade, that US intelligence officials have been aware of this, and that authorities kept this information quiet while crafting defenses in order to study the attack.…

Lawyers say they need HSBC UK Powerpoint slides to undo Uncle Sam's case against Meng Wanzhou Huawei today turned to the British courts in its fight to keep CFO Meng Wanzhou out of American prosecutors’ hands.…

Promised software may never work as specified, it is feared New Jersey's Microsoft-powered coronavirus vaccine-registration system has not worked properly for the past five weeks, according to officials, and may never work as specified.…

AppGyver disappears inside juggernaut's attempts to nurture more modern image SAP has dipped its hand into the corporate loose change to snap up no-code app development firm AppGyver.…

Accusations of grey hat infosec consultancy extortion ring drop away after El Reg intervenes A cautionary tale about the dangers posed by affordable Internet of Things devices turned into a much more sinister story after a company threatened an infosec bod with a police report (since retracted) unless he deleted a Twitter thread highlighting shortcomings in one of its products.…

If you're keen to place an ad, contact us – it's free Job alert During these difficult times of pandemic induced restrictions and economic turmoil, we're running free job ads to try and keep techies in gainful employment.…

Chuckie Egg and Elite? Oh you shouldn't have! Parents staring down the barrel of half term or computer fans with a fondness for the good old days, rejoice! The National Museum of Computing is marking the 40th anniversary of the BBC Micro with a week of retro gaming, including Chuckie Egg and Elite.…

When people called the Brit software biz a s*** show... ah, never mind Autonomy founder Mike Lynch's extradition hearing took a strange turn on Thursday as an American prison reform campaigner described in excruciating detail how the former CEO would wash himself in a US prison shower.…

Nearly 8 years of extra fees after it 'initially identified issues' with billing in 2011... but nothing came of it Britain's comms regulator has dished out a £10.5m fine to O2 UK, after it found the mobile operator overcharged exiting pay monthly customers by a whopping £40.7m between 2011 and 2019.…

Rethinking the desktop with reference to Apple's early UI guidelines Updated A pre-alpha project to make a new FreeBSD-based desktop operating system has adopted a minimalist design intended to appeal to Mac defectors.…

Getting it half-right means you got it half-wrong Something for the Weekend, Sir? Give me a moment, I'm on another call. Hello? Hello? … Oh, it's just a recorded message assuring me that my call is important to them. Of course it is: it's a premium-rate helpline.…

Does your office have a singing swinger? On Call It seems that hardly anyone is flying these days. Handy because in today's On Call, one false move interrupts the monitoring of air traffic.…

Oodkind look even more terryfing AI researchers have attempted to reconstruct scenes from Doctor Who by using machine-learning algorithms to convert brain scans into images.…

Gives itself power to snoop and block anything, anytime – but at least it’s also consulted with industry Myanmar’s military Junta, which seized power in a coup last week, has drafted new laws that compel local carriers to collect customers’ data and make it available to authorities.…

WPA3 access may cause Blue Screen of Death Microsoft has issued an out-of-band Windows 10 patch to fix a self-inflicted error that can crash devices that attempt to access Wi-Fi networks secured with Wi-Fi Protected Access 3 (WPA3) standard.…

Chinese New Year gift for Beijing, maybe for Oracle too The Biden administration has paused the United States’ attempts to run TikTok and WeChat out of the country.…

Making Google and Facebook cough up could help USA’s currently fragile democracy, argues Pres Brad Smith Microsoft has said the USA should copy Australia’s plan to force Google and Facebook to pay for links to news content and suggested that doing so will help improve social cohesion and strengthen democracy.…

Another privacy improvement from Cupertino, just a small one Apple's forthcoming iOS 14.5 release, currently in beta, will conceal the IP address of Safari web surfers from Google's Safe Browsing service, integrated into Safari to spot fraudulent websites.…

Victim shot dead a week after he got engaged to fiancée An MIT AI researcher is wanted by police in connection with the murder of a Yale graduate student, who was shot dead last weekend in Connecticut.…

Antisocial network sued by Proofpoint in scrap over domain names Security biz Proofpoint and its subsidiary Wombat Security Technologies have sued Facebook and its Instagram subsidiary to prevent the seizure of internet domain names used for security testing.…

Just don't hit that big, red button Hewlett Packard Enterprise has taken another crack at the ultimate in edge computing with a second launch of hardware to the International Space Station (ISS) in the form of Spaceborne Computer 2.…

German car giant looks to Azure for AI smarts as Ford opts for Google's cloud Volkswagen and Microsoft will build an "Automated Driving Platform" powered by AI services on the Azure cloud, according to an announcement from the two giants today.…

'Teams and Skype video conferencing up to 1080p at 30fps' – sign us up! Lucky UK shoppers will at last be able to get their hands on Microsoft's magical folding phone, the Surface Duo, next week for a bargain-basement price of… £1,349.…

18 months after dispute emerged, techies say enough is enough Exclusive Openreach repayment project engineers (RPE) are set to strike for 48 hours later this month in protest at parent company BT Group's overhaul of the grading structure, the Communication Workers Union has told members.…

I always feel like somebody's watching me An Azure customer was outraged after finding himself on the receiving end of an unexpected LinkedIn message from Ubuntu maker Canonical last night.…

Plus: All his former Deloitte auditors can be made to testify against him The US government will never drop its criminal charges against Autonomy founder Mike Lynch "even if extradition were refused," his US attorney has told a British court.…

No one can save your bacon now Cute, intelligent and delicious with a tendency for totalitarianism, pigs have a lot going for them. But they're also capable of grasping video games – of a sort.…

Brexit bonus for EU, it's losing millions after endless rule changes The British owners of 74,000 suspended .eu domain names have been given an additional three months to change their registration details to an address in Europe before they are permanently taken away.…

Space is about to looking a lot clearer, thanks to adaptive optics Astronomers who devised a technique to capture direct images of nearby potentially habitable exoplanets have found what could be a world orbiting a star a mere 4.3 light years away from Earth in the Alpha Centauri group.…

Now in preview, says Microsoft Microsoft has nudged out an update to the C#/WinRT NuGet package and added a preview of C#/WinRT authoring to an otherwise relatively humdrum release.…

'We cannot guarantee to suppliers any business through this Commercial Agreement' The UK government has made a £2bn contract award for "Digital Outcomes and Specialists" as part of a one-year framework agreement.…

Google Cloud Platform account required, API key comes with Ts&Cs Hands On Google has big ambitions for its new Open Source Vulnerabilities database, but getting started requires a Google Cloud Platform account and there are other obstacles that may add friction to adoption.…

Board of dot-UK registry operator scrambles to save itself Analysis The board of .uk registry operator Nominet has offered a series of concessions to its members in an effort to win back their support in advance of an extraordinary meeting that could see most of them fired.…

Tune in next week and you’ll be able to talk storage like a cloud native Webcast If you haven’t already adopted containers and Kubernetes, they’re probably on your agenda for this year.…

Upgrades to version 7.0 are going to require your full attention, especially if you’re fond of VGA output VMware has published new and tighter security configuration guidance for its flagship vSphere private cloud suite.…

Could the lucrative era of light-touch regulation finally be over for Google and Facebook? On Wednesday, Wojciech Wiewiorówski, the European Data Protection Supervisor (EDPS), opined that Europe's Digital Services Act proposal should go further in its effort to promote online transparency and safety by eliminating targeted advertising.…

Test on tricky route planned for later in 2021, followed by productisation Samsung has floated the prospect of soon selling autonomous ships, if it can sail one successfully in August 2021.…

Plans week-long orbital mission, with Chicken Korma already pencilled in on the menu India’s space program will test a vehicle it expects will soon carry a crew into space in December 2021.…

Nicholas Faber joins accomplice Michael Fish in admitting he raided university portal for sensitive info A college graduate has admitted hacking into the email and online accounts of female students, stealing their nude photos and videos, and trading them with others.…

Biden-era Dept of Justice forced to make call after UK judge blocks on mental health grounds The US Dept of Justice will continue pushing for the extradition of WikiLeaks founder Julian Assange, a spokesperson confirmed on Wednesday.…

Fawbush and Miller supers will crank away at weather-forecasting models HPE has built two supercomputers focused on weather forecasting for the US Air Force that, when combined, are said to be six times more powerful than their predecessor.…

Also: NASA to use SpaceX's Falcon Heavy for the Lunar Gateway while eyeing another seat in a Soyuz In Brief Typical. You wait years for missions to Mars and then a whole bunch come along at once. Less than a day after the Emirates Mars Mission dropped into Martian orbit, China's Tianwen-1 has followed suit and NASA will be arriving shortly.…